Returns & Refunds Policy

Due to the perishable nature of our luxury bottled cocktails, we can only accept returns for items that arrive damaged or are incorrect. If your order is faulty, please notify us within 14 days of receipt to ensure a swift resolution.

Return Process

• 1.
  Contact Our Team

  Email our customer support team with your order number and a brief description of the issue or damage.

• 2.
  Provide Evidence

  Attach clear photographs of the damaged bottle, packaging, or the incorrect item received for our quality control review.

• 3.
  Secure the Package

  If a return is requested by our team, ensure the cocktail bottles are securely repacked in their original protective transit boxes.

• 4.
  Receive Refund or Replacement

  Once approved, we will process a full refund to your original payment method or dispatch a fresh replacement cocktail immediately.